Trust & verification

How we verify therapists

Anyone can call themselves a therapist online. Before a profile goes live on OttawaCounselling.ca, we check a few things to confirm the person is who they say they are and that they’re currently permitted to practise.

WHAT WE CHECK

Four checks before a profile goes live

01

Registration

We confirm the therapist’s registration number is active and in good standing on the public register of their regulatory college — CRPO, the College of Psychologists and Behaviour Analysts of Ontario, OCSWSSW, or another applicable college.

02

Identity

We confirm the name on the registration matches the person applying.

03

Practice details

We confirm the practice location, where there is one, and that the contact details provided are accurate and reachable.

04

Ongoing checks

We re-check registrations regularly. If a registration lapses, is suspended, or is revoked, we remove the listing.

What “verified” does not mean

Registration verification means the therapist holds a real, active professional registration. It does not mean we have reviewed their clinical work, carried out a background check beyond public college records, guaranteed they’re the right fit for you, or endorsed their approach or results.

We recommend asking a therapist directly about their approach, experience, and fees before booking.

What the badge looks like

Every published profile carries this badge, on every plan:

REGISTRATION CONFIRMED

A Free listing and a Featured listing pass exactly the same checks. Paying more makes a profile more visible, never more verified.

Check for yourself

You can confirm any registration directly

CRPO Public Register

Search by name or registration number for Registered Psychotherapists.

CPBAO Public Register

Member search for Psychologists and Psychological Associates.

OCSWSSW Online Register

Search by registration number or name for RSWs and RSSWs.