From practitioners: account and profile information, including registration number, contact details, and biography. From clients: only what a search needs — location or postal code for distance search, optional saved searches or accounts, and anything submitted through the contact form.
We do not retain individual search history linked to an identifiable person.
We don’t collect why someone is searching, what they may be dealing with, or anything about conversations between a client and a therapist once they connect outside the site.
To run search and filtering, confirm practitioner registrations, handle practitioner billing, and respond to contact form messages.
This section names the analytics tool in use and the anonymous traffic data it collects. Browsing the directory never requires an account.
This section names the payment processor used for practitioner billing, the hosting provider, and the email service provider.
This section states the retention period for practitioner and client account data, and explains how to request deletion.
A dedicated email address for privacy questions is published in this section.
